WarrantyUpdated 3 months ago
Warranty Policy
We offer a one-year warranty on our products, covering manufacturing defects for the original purchaser. However, this warranty does not cover material or fabric failure due to durability issues. If you’re not comfortable with the limitations of the lightweight materials in our gear, we ask that you do not purchase it, or return it upon receipt according to our return policy.
Submit a Warranty Claim
To submit a warranty claim, please send the following information to [email protected]. We will get back to you as soon as possible.
-Order Number
-Date of Purchase
-Description of Issue
-Photos/Videos
-Lot #/PO number (for shelters&packs)
-Contact Info & Shipping Address